Frequently Asked Questions

Products & Sizing
   Where can I find sizing information?
   How do I wash my item?
Design Help
   What types of images can I upload?
   How do you print my items?
   Will items print like they look on screen?
   How can I track my order?
   Is your website secure?
   Do you offer group or bulk discounts?
   Will I be charged sales tax?
   What is a production fee?
   Can I make changes to my order?
   Do you have order minimums?
   What forms of payment do you accept?
   Can I order a sample?
   Do you offer FREE shipping?
   What are the timeframes for US orders?
   Do you offer international shipping?
   What is an Out of Area surcharge?
   Do you ship to APO addresses?
   What if my country is not in the billing or shipping drop down at checkout?
Returns or Exchanges
   What is your return policy?
   How will I receive my refund?
   How do I get paid?
   How much can I earn?
   How do I view my earnings?
   How do I redeem my earnings?
   How do I change the order that items appear in my store?
   Can I embed and display my storefront on my own website?